• Receiving feedback from some users that something goes wrong when logging in our website and app, Bexplus tech team did the following checks:

• The website PHP server disconnected to redis server. But Bexplus's PHP server, security group and subnets are in normal status. 

• The reason of the abnormal state: parts of Amazon's redis broke down, which led disconnection to some PHP servers. We've communicated with Amazon support and switched redis server to other places. 

• The website will be back to normal state soon later.