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Fix Some Issues in Websites and Apps

2019-05-21 14:59:50

Fix Some Issues in Websites and Apps

• Receiving feedback from some users that something goes wrong when logging in our website and app, Bexplus tech team did the following checks:


• The website PHP server disconnected to redis server. But Bexplus's PHP server, security group and subnets are in normal status. 


• The reason of the abnormal state: parts of Amazon's redis broke down, which led disconnection to some PHP servers. We've communicated with Amazon support and switched redis server to other places. 


• The website will be back to normal state soon later. 


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