Account Password Security

 2018-10-25 10:46:40
Account Password Security

1. What to do if I forget my login password?

If the login password is forgotten, you can reset your login password through your email address.

Log in Bexplus website, click “Forget Password” button under “Sign Up” button, and operate by steps. In mobile App, you can click “Forget Password” button to reset your password.


2. How to change the login password?

Log in Bexplus website or mobile App, find “User Center”--”Security Center”, and click “Change Password” button, then you can change your login password. 


3. How to set Google’s verification code?

Log in Bexplus website or mobile App, find “User Center”--”Security Center”, and click “Link Google Verification” button. 


4. How to unlink Google’s verification code?

Log in Bexplus website or mobile App, find “User Center”--”Security Center”, and click “Unlink” button to enter the unlinking page, where you should type Google verification code to log in before unlinking it.


If you lose or forget your Google verification code, you can contact customer service. After authentication, customer service will unlink it in the system.


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