1. What about wallet security?
Most of the users' cryptocurrencies (bitcoin) are stored in our offline storage system (cold storage). Only a small percentage of cryptocurrencies are stored in the hot wallet.
The platform uses multiple signature access to both protect against attacks to keys and accesses to key facilities, eliminating a single point of failure. All funds transferred from cold storage to hot wallet are manually processed and require multiple staff to coordinate.
2. What are the differences between trading account and wallet account?
"Wallet" is only used for bitcoin storage only, transferring bitcoin to the trading account, or doing the withdrawal, but not for trading. The revenue of the bitcoins deposited in the wallet account will be calculated on a daily basis.
If you need to trade, you can click [Transfer to trading account] or [Wallet account transfer] first.
"Trading Account" is for trading purposes only. To transfer to the wallet, please click [Transfer to wallet account].
3. How do I use the wallet?
Process: Deposit(Bitcoin)-> Click "Trading account" -> Click "Transfer to wallet account". The BTC revenue in the wallet will be calculated on a daily basis.
4. When does the wallet start to calculate revenue?
Interest will start to be calculated from D+1 (GMT), and when your wallet balance is 0.05 or above.
*D refers to the natural day of the BTC transferred into the wallet.
5. How is the revenue of the wallet calculated?
Example: You have deposited 10 BTC and enjoy an annualized interest rate of 21%, then your monthly wallet revenue is (10*21%/365*30)=0.17260273BTC
*The above interest rates are applicable to active users only.
6. Which annual interest rate level can I get?
Interest will start to be calculated when your wallet balance is 0.05 or above. The extraordinary annual interest rate surpasses most of our competitors in the industry:
7. When will the revenue of the wallet be settled?
The system automatically calculates yesterday's revenue on a daily basis, and yesterday's earnings revenue are settled on the first day of the next month.
Note: Unsettled revenue will not be counted in the next day's interest. And the settled revenue are compounded.
8. Is there any charge for the transfer to/from the trading account or withdrawal from the wallet?
Transfer between wallet and trading account is free, and a service fee of 0.0005 BTC will be charged for withdrawal.
9. What are the rules of wallet transfer?
Funds in the wallet can be transferred out based on the sequence they credited in.
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