FAQ
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1. Send us an email for any questions or advice via support@bexplus.com.2. Submit your questions or feedback with your contact information via https://www.bexplus.com/feedback, and we will r... Read more >
2020-11-24 06:36:22
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How to Become a Bexplus' Affiliate and What to Obtain?
1. How Does the Bexplus Affiliate Program Work?Bexplus Affiliate Program is a Refer-a-User project, one can earn money by making or inviting potential users or followers to trade on Bexplus and earn 1... Read more >
2020-11-24 03:09:05
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How Profit Rate is Calculated?
There is a P/L showing the real-time profit or loss of your opened positions. How it is calculated?1. The formula of profit rateThe current value of earnings in bitcoin/Margin used*100%2. Calculation ... Read more >
2020-11-23 10:00:14
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How a Service fee is Calculated?
Bexplus will charge a service fee in every transaction. Below is the service rate for different trading pairs.Only when opening a position and closing a position, the service fee will be charged ... Read more >
2020-11-23 07:11:45
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How to Transfer BTC From Trading Account to Wallet Account?
App Version:step 1: click "Trading account" under the account namestep 2: click "Transfer to the wallet account"step 3: fill in the transfer amount and click "confirm tr... Read more >
2020-11-03 01:48:27
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How to Avoid Forced Liquidation?
In the previous post we introduced when forced liquidation will occur, so let us give you some advices of avoiding it in this part.Method 1:Set stop loss order. A stop-loss order helps inves... Read more >
2020-02-25 08:47:05
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Why Does My Demo Account Expire/Demo Records Disappear?
Your demo account will be expired and all practicing trading records will be deleted after holding it for one year since registration. However, you can create a new demo account by logging out an... Read more >
2019-12-17 08:54:59
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Withdrawal Procedure on Bexplus
1. Time of withdrawalYou can withdraw BTC 24/7. 2. How long will the BTC arrive to your account after withdrawal? After submitting the withdrawal request, the following conditions will be di... Read more >
2018-10-26 09:37:00
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How to Set Google Authenticator to Your Bexplus Account?
What is Google Authenticator?Google Authenticator is a software token that functions like OTP SMS verification. A time-based one-time verification code will be generated every 30 seconds after your mo... Read more >
2018-10-26 06:23:45
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When will Forced Liquidation Occur?
Margin CallA margin call is the broker's demand that an investor deposit additional money or securities.Margin call notification (email, in-app message, mobile notification) will be triggered when... Read more >
2018-10-26 06:01:29