FAQ
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Statement of No-Service in Particular Countries
Dear Bexplus Users, Whereas, to respect local regulations and laws and to protect our customers, Bexplus has forbidden and will continue to keep service unavailable to residents from the fo... Read more >
2019-10-18 02:52:55
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The referral program will be officially expired on Oct 31, 2019
Dear Bexers, Thank you for participating the referral program, however the program will be replaced by our Affiliate Program at the end of this month, and the Affiliate Program is already al... Read more >
2019-10-14 05:50:42
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How to deposit other cryptocurrencies on Bexplus? (ETH, XRP, EOS....etc.)
1.Before Deposit, you must send the deposit request with amount of Ethereum deposit and Registration Email address to Bexplus official Email.2.Bexplus will send you the official receiving Ethereum add... Read more >
2019-02-12 03:02:07
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Withdrawal procedure on Bexplus
1. Time of withdrawal?You can withdraw BTC 24/7. However most of our competitors only proceed withdrawal requests three times a day.2. How long will the BTC arrive to your account after withdrawal? Wh... Read more >
2018-10-26 09:37:00
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When will Forced Liquidation Occur?
Margin CallA margin call is the broker's demand that an investor deposit additional money or securities.Margin call notification (email, in-app message, mobile notification) will be triggered when... Read more >
2018-10-26 06:01:29
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What is the limit orders? When will It be executed?
1. Limit orders on Bexplus will not occupy margin like other trading platforms. When the market price reaches the price you set, if the available margin is not enough, then the order will be canceled.... Read more >
2018-10-26 05:59:19
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How long will it take to deposit Bitcoin on Bexplus?
1. Time of deposit?You can deposit BTC 24/7.2. How long will the bitcoin be credited in your account after deposit? What to do if the BTC haven't yet credited to your account balance for a long ti... Read more >
2018-10-26 05:49:54
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Once you replied the withdrawal confirmation email (to confirm the BTC wallet address and the amount you are going to withdraw), Bexplus will start withdraw BTC automatically to the confirmed add... Read more >
2018-10-26 05:49:08
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How to Withdraw on Bexplus trading app?
1/3After logging in, find “User Center”- “Trading account”or "Wallet account", click “Withdraw” button, then the page redirect to that of withdrawing bitcoin.2/3Add the address of withdrawin... Read more >
2018-10-26 05:47:30
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After logging in, click account name at the top right corner of the homepage, then select "Deposit" in the drop-down list. Then you will get a Bitcoin deposit address with individual multi-s... Read more >
2018-10-26 05:43:10