Once you replied the withdrawal confirmation email (to confirm the BTC wallet address and the amount you are going to withdraw), Bexplus will start withdraw BTC automatically to the confirmed address, which is also unable to suspend it.
We are unable to cofirm the owner of the wrong address due to anonymity of bitcoin address. If you submitted a wrong address, please find the owner in other ways and negotiate with the owner to find back your BTC.
In the event that you withdraw BTC to another platform without writing a message, please contact that platform and provide your withdrawal TXID and other information to do remediation.