What If I Fail to Receive the Email?

2018/10/25 10:39:51

If you fail to receive the email, please perform the following steps:

1. Ensure your email address is correct that you entered when signing up.

2. If it is, then check your spam box or other folders.

3. Set the email address as white-listed one. How to set it?

4. Check whether your mailbox can receive emails normally. 

5. Choose dominated mailboxes such as Gmail, yahoo, Outlook as far as possible.


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